Privacy Policy & Notice of Privacy Practices

Effective Date: January 1, 2026 • Last Reviewed: October 2026

1. Commitment to Privacy & Confidentiality

Above & Beyond Caring Inc. ("Above & Beyond Caring", "we", "us", or "our") is committed to protecting the privacy and confidentiality of individuals served in our Texas Home and Community Based Services (HCS) program, Texas Home Living (TxHmL) program, and visitors to our website (abchcs.com).

2. HIPAA Notice of Privacy Practices

This notice describes how medical and health information about individuals in our care may be used and disclosed and how you can get access to this information. As a certified Texas HCS provider, we are required by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the Texas Medical Records Privacy Act (Texas Health & Safety Code Chapter 181) to maintain the privacy of Protected Health Information (PHI).

3. Permitted Uses and Disclosures of Health Information

We may use and disclose PHI for the following purposes without prior written authorization:

• Treatment: Providing, coordinating, or managing care and related services, including sharing with physicians, nurses, therapists, and host home providers.
• Payment: Submitting claims to the Texas Health and Human Services Commission (HHSC), Texas Medicaid, or other authorized payers for reimbursement.
• Healthcare Operations: Conducting quality assessments, staff training, regulatory audits by Texas HHSC, and compliance reviews.

4. Website Information Collection

When you use our website contact forms, we collect information you voluntarily provide, including your name, email address, phone number, and comments. We use this information solely to respond to your inquiry and coordinate tours. We never sell, rent, or lease your personal information to third parties.

5. Contact Our Privacy Officer

If you have questions about this privacy notice, wish to exercise your rights under HIPAA, or believe your privacy rights have been violated, please contact our Privacy Officer at: